Customer insights and loyalty reports
You cannot grow what you cannot see. CoolPoints turns everyday transactions into plain-English reports, so you know who your best customers are, how often they visit and who has gone quiet.
What you get
Customer insights and reports with CoolPoints
- Spot your most loyal customers, and the least loyal
- See visit frequency and average spend
- Weekly and monthly reports delivered without a spreadsheet
- Find lapsed customers and bring them back with a win-back message
Frequently asked questions
How often are reports updated?
Reports are generated weekly and monthly, and your dashboard shows recent activity.
More ways CoolPoints helps
Loyalty programmes
Points, visits or spend: pick the reward model that suits your business.
Learn more →
Reward network
Partner with other local businesses and reward customers across a shared network.
Learn more →
Visibility and lead generation
Be found by new customers and turn first visits into regular custom.
Learn more →