SMS, email and WhatsApp marketing for small businesses
Customers read texts, emails and WhatsApp messages every day. CoolPoints lets you reach them on whichever channel suits the message, from a quick reminder to a seasonal offer, all from one place.
What you get
SMS, email and WhatsApp with CoolPoints
- Send by SMS, email or WhatsApp from one dashboard
- Target messages by visit history or spend
- Automate thank-you, reminder and reward messages
- Keep consent records so you only contact people who agreed
- SMS units included on plans, with more available when you need them
Frequently asked questions
Do I need a WhatsApp Business account?
WhatsApp messaging uses an approved business account. We help you set that up during onboarding.
What does SMS cost?
A number of SMS units is included in your plan each month, and extra units can be added.
More ways CoolPoints helps
Loyalty programmes
Points, visits or spend: pick the reward model that suits your business.
Learn more →
Reward network
Partner with other local businesses and reward customers across a shared network.
Learn more →
Visibility and lead generation
Be found by new customers and turn first visits into regular custom.
Learn more →